The IATA/FIATA International Cargo Agents Training Programme

Enrolments and Examinations: Procedures and Deadlines

How to apply
Please complete the Online Application Form.  If you are unable to complete the Online Application Form, please print the pdf file version (pdf) and send it with your payment to IATA Training & Development Institute in Montreal:

IATA Training & Development Institute
(IATA/FIATA Programme)
800 Place Victoria, 9th floor 
P.O. Box 113
Montreal, Quebec Canada
H4Z 1M1

E-mail: traveltraining@iata.org
Tel.:+1 (514)390 6840
Fax:+1 (514) 874 0412
TTY:YMQBNXB

Your application will be processed once payment has been cleared. IATA will then send you a client identification number (Client ID) and your training material.

Diploma duplicate
Students can obtain a copy of their diplomas, provided the request has been approved by IATA and the following conditions have been met:

  • A valid reason must be presented in an official letter to IATA. Supporting documentation must be included with the request. In case your diploma was damaged (e.g., by flooding), and the damaged copy must be returned.
  • An administrative cost of USD 100 must be paid to IATA before it can re-issue and forward a copy (duplicate) of a Diploma.

Letter of Attestation
Students can obtain a letter of attestation provided the request has been approved by IATA and the following condition has been met:

  • An administrative cost of USD 50 must be paid to IATA before it can issue the letter.

Examination details
All newly enrolled students will be automatically registered to sit their examination in the first eligible examination session.

An Examination Confirmation Letter is included in each study kit. This letter specifies exactly which exam session has been registered per student. It also identifies the IATA Local Co-ordinator responsible for organising the examination session.

NOTE: Students may be required to take examinations at an exam centre that is not in their home city or country of enrolment.  All travel and personal expenses and travel documentation are the students' responsibility. The IATA Local Co-ordinator determines the exact date and location of the examination.

Please note that students are able to change their registered exam session to a later one within their enrollment period. This is done by writing to IATA's Distance Learning Examinations Centre at examstraining@iata.org  All exam registration changes must be made before the exam registration deadline posted on the fees, registration and examination dates page.

Examinations last one day and consist of either one or two papers (see list below). When an examination consists of two papers, candidates must sit both papers when they make their first exam attempt.

  • Cargo Introductory Course
    Paper 1 – Routing Selection and General Knowledge (2.5 hours)
    Paper 2 – Rating Calculations and Air Waybill completion (2.5 hours)
  • Cargo Rating
    Paper 1 –General Constructions and Combinations (2.5 hours)
    Paper 2 –Mixed Consignments and ULD rating (2.5 hours)
  • Dangerous Goods Regulations - Initial 
    One Paper – Acceptance exercises and use of IATA DGR Manual (3 hours)
  • Dangerous Goods Regulations - Recurrent
    Same exam as for Dangerous Goods Regulations - Initial 
    (3 hours)
  • Cargo English
    One paper - Basic English vocabulary, understanding and correct application of cargo terms and expressions, reading comprehension

Students who register for an examination and do not attend will be recorded as a "no-show" and will automatically lose one examination attempt, unless a valid reason (medical, legal or professional) is presented with their request before or one the day of the examination. Retroactive requests will not be considered. The Local Coordinator must receive a medical certificate or official letter from the student's employer. It is at the discretion of IATA to accept or reject the request.

To qualify for any IATA/FIATA diploma, candidates must achieve at least 70 percent in each paper for the Introductory and International Air Cargo Rating courses, and 80 percent for the Dangerous Goods Regulations and Dangerous Goods Regulations Recurrent courses.

A diploma with distinction is awarded to candidates who obtain at least 90 percent on the first attempt in each paper.