Frequently Asked Questions

Frequently Asked Questions

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General Training FAQs

Do you sell classroom course material?
- Course material is not available for purchase. However, you may want to visit the IATA Online Store to obtain a complete list of IATA publications that might suit your needs.

My company does not qualify as a 'Member' of IATA/ICAO/ACI. Do you have an "IATA Training & Development Institute Membership programme" that is open to everyone and that would make available the 'Member' or 'DNA' rate.
- Cick here to obtain IATA Membership Information

How can I become an IATA Instructor?
- Cick here to submit your resume.

Distance Learning

How long will it take for me to receive my training kit?
- 14 days after clearance of payment.

How can I become an ATC
- Click here to obtain more details on becoming an Authorised Training Center (ATC)

What are the IATA/UFTAA and IATA/FIATA enrolment and exam registration deadlines?
- Click here for the International Travel and Tourism Training Programme
- Click here for IATA/FIATA

When do I have to pay my examination fees for the IATA/UFTAA Courses?
- Exam fees are to be paid no later than the Exam Registration deadline. An examination fee will be charged per attempt per exam paper.

How can I obtain my International Travel and Tourism Training Programme and IATA/FIATA exam mark(s)?
- Please contact your Local Co-ordinator eight weeks after the exam for your result. Diplomas, fail letters and second attempt exam vouchers will be released no later than 8 weeks after the exam week.

How do I know which institution is an IATA Authorised Training Centre (ATC)?
- Click here for a list of IATA Authorised Training Centres

If I pass one exam paper, but fail the second exam paper twice, do I have to write both exam papers again if I was to re-enrol in the course?
- Yes, you would be required to write both exam papers.

Will IATA help me find a job once I have obtained my diploma?
- IATA regrets that it cannot assist students with their search for employment, however, the IATA/UFTAA and IATA/FIATA diplomas are an internationally recognised qualification and will help students in their career pursuits.

I have lost my certificate / diploma, how can I obtain a copy?
- A student can obtain a copy of a lost Diploma or Certificate by contacting IATA Training. An administrative fee of USD 100 per Diploma or Certificate will be charged to prepare and forward the Diploma or Certificate to the student.

Who tells me where and when I will be writing the exam?
- The Local Co-ordinator for your country sends each student an exam invitation letter approximately 3 weeks prior to the examination date. The letter will include the exam date, time, location and key instructions.

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