Diploma in Airline Operations

"Completing the IATA Diploma in Airline Operations proved beneficial in many ways. Firstly, it brought me up to date with the latest industry management trends and philosophies. It enabled me to broaden my outlook, not only with regard to the job I do today, but also with regard to the industry as a whole. Equally importantly, it provided an invaluable opportunity to make contact, and share experiences and information, with other professionals from diverse backgrounds within the industry."
Andrea Lucas, Flight Crew Recruitment Manager
Cathay Pacific Airways Limited

Diploma Requirements

This Diploma will be awarded by IATA to those who successfully complete four of the following courses within a three-year period.

A candidate must achieve a passing mark of 70% on any assignment or exam and 80% for Airline Security. To achieve distinction, a candidate must obtain 90%.

The same elective course cannot be applied to more than 1 Diploma.

Elective
Airline Emergency Planning and Response Management
Airline Passenger Services
Airline Security Operations
Airside Safety Awareness
CRM - Threat and Error Management Refresher
Family Assistance Training
Flight Operations Management
Fuel Efficiency and Conservation Training
Human Factors in Aviation Maintenance
Introduction to Inflight Management
Production Planning and Control
Quality Management in Airline Operations
Station / Ground Handling Management
Train the Trainer CRM - Threat and Error Management