International Negotiation Skills


This course is also offered in Spanish - Techniques de négociation internationale

Improve your tactics and techniques to sign better deals.

How You Will Benefit

  • Determine both the short-term and long-term costs of negotiating.
  • Prepare for each phase of the negotiation process. 
  • Develop a framework on when to and when not to negotiate.
  • Understand how the negotiation process can result in a win-win situation.

Designed for

  • Managers in any discipline who are required to negotiate within or on behalf of their organisation, business unit or with customers and suppliers.

Participants are strongly encouraged to bring examples of negotations they lead for discussion and investigation.


Course Content

  • Positional bargaining
  • Principled negotiation
  • Four phases of negotiations (Preparation/Planning, Presenting/Proposing, Packaging/Bargaining, Close/Agree)
  • MIN objectives
  • Negotiation tactics
  • Non-verbal communication
  • Questioning & listening

Classroom Courses

December 08 - December 11, 2008
Guangzhou, ChinaClass No :
June 02 - June 05, 2009
Geneva, SwitzerlandClass No : 15642
September 08 - September 11, 2009
Montreal, CanadaClass No : 15705
November 23 - November 26, 2009
SingaporeClass No : 15738
November 30 - December 03, 2009
Beijing, ChinaClass No : 15739
Please note that if no sessions are listed above, then this course is currently not scheduled for delivery in our IATA classrooms.

All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. If you have a group of 15 or more individuals for this course, please contact us at training.ymq@iata.org and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

  • ''The course fulfilled all my expectations and broadened my perspective on every day interactions with suppliers and clients.  The extensive use of real life examples, the active class participation and the vast experience of the instructor made the training particularly valuable.''

Monica Gutierrez Cardenas, Chief of Technical Purchasing, Avianca

Diplomas
This course is :
Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details