Training



Airport Strategic Management


Our flagship airport management course!


Airport Strategic Management is designed to enable participants to understand best-management practices confronting modern commercial airports serving wide diversity of aviation clients. 

The major course elements address developing an overall airport strategy, process and human resource change tools, performance management, facility and operational planning, integrated financial and investor techniques, as well as emerging topics of sustainability and technology adoption. 

A challenging Course Integration Exercise enables participants to apply strategies and develop effective working relationships with other participants from all over the world.


How You Will Benefit

  • Permit participants to develop corporate strategies for addressing marketing opportunities and competitive threats
  • Demonstrate use of various performance management systems such as Balanced Scorecard and Total Quality Management to ensure effective action towards adopted corporate strategies
  • Recognize appropriate methods for re-designing core airport processes necessary to respond to customer and competitive demands
  • Recognize importance and best practices with regards to application of sustainability principles and environmental management planning
  • Understand importance and modern approaches to airport good governance
  • Exposure to the latest insight available through the worlds’ most significant airline association.

Designed for

  • Senior managers, and individuals who expect to become senior managers in the near future, from the airport/aviation industry
  • Global airport operators
  • Consultants, investment, banking and financial institutions whose clientele includes airports or airlines
  • Civil aviation authorities thinking of commercialising/privatising their airport operations

Course Content

  • Strategic Business planning
  • Airport total quality management
  • Business process re-engineering
  • Strategic marketing alliances
  • Master planning
  • Corporate governance
  • Corporate finance
  • Human resources and change management


Course availability

If a session is not listed below, this course is not scheduled for classroom delivery at this time.

Ask about onsite delivery - All IATA classroom courses can be customised to your needs and delivered onsite for groups at your location.
Contact us  to learn more about this cost-effective option.

March 08 - March 19, 2010
Delhi, IndiaClass No : 18649
July 26 - August 06, 2010
Montreal, CanadaClass No : 18745
November 08 - November 19, 2010
Geneva, SwitzerlandClass No : 18755
December 06 - December 17, 2010
SingaporeClass No : 18759
Diplomas
This course is :
Onsite Training
All IATA classroom courses can be delivered to your offices and tailored to your organisation's reality and needs. More details