ISAGO Auditor Course


Improved ground operations are not only critical in terms of safety, but will also contribute in cutting down on expenses for both airlines and ground service providers. With the implementation of the IATA Safety Audit for Ground Operations (ISAGO), the primary aim is to drastically reduce accidents and injuries on the ground.

Participation in this course is free of charge for IATA Member Airlines.



How You Will Benefit

  • Gain a comprehensive knowledge of the ISAGO Programme in term of Standards and Recommended Practices as well as Audit Methodology used to conduct initial and recurrent audits of the Ground Services Providers.
  • Learn auditing and assessment techniques that will enable you to gain objective evidence of an organization’s degree of conformity with applicable ISAGO requirements
  • Gain the knowledge to present your assessment in a clear and concise reporting format using the Electronic Audit System

Designed for

  • Airline Auditors
  • Regulators/Airports

Course Content

  • Introduction to ISAGO
  • ISAGO Programme
  • ISAGO Registration
  • Audit Methodology
  • Data Management
  • Audit Sharing
  • Auditor Handbook
  • Audit Preparation
  • Audit Conduct
  • Audit Follow-up
  • Electronic Audit System
  • ISAGO Standards and Recommended Practices

Classroom Courses

February 23 - February 27, 2009
SingaporeClass No : 15799
March 16 - March 20, 2009
Miami, USAClass No : 15803
May 04 - May 08, 2009
Amsterdam, NetherlandsClass No : 15810
July 06 - July 10, 2009
Geneva, SwitzerlandClass No : 15861
August 03 - August 07, 2009
Montreal, CanadaClass No : 15864
October 05 - October 09, 2009
Amsterdam, NetherlandsClass No : 15878
Please note that if no sessions are listed above, then this course is currently not scheduled for delivery in our IATA classrooms.

All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. If you have a group of 15 or more individuals for this course, please contact us at training.ymq@iata.org and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details