Training

Station Management


Station Management has been replaced by a new course released in 2009, Ground Operations Management course , which provides a more in depth view of the field of ground operations and reflects current industry best practices.  For this purpose, the training kit includes the course textbook, the IATA Airport Handling Manual (AHM) CD-Rom and AHM booklet.



How You Will Benefit

This course identifies the duties of the station manager in an airport organisation, the management skills needed to carry out these duties and the inter-relationship of the various functions at an airport which affect the role of the station manager.


Designed for

  • This course is equally beneficial to ground handling managers and ground handling companies.

Course Content

  • Cooperation with airport authorities
  • Handling agreements and services for other airlines
  • Fraud prevention
  • Airline catering activities
  • Calculation of staff
  • Ramp safety
  • Aviation security
  • Baggage handling
  • People Management

Note: Chapters include review and discussion questions and a reading list of appropriate books for reference.

Course Fee
Note :

Applies to residents of the following Developing Nations
Onsite Training
All IATA classroom courses can be delivered to your offices and tailored to your organisation's reality and needs. More details