Train the Trainer CRM
- Threat and Error Management


Ensure your company is up to date with the latest developments in Crew Resource Management and Threat and Error Management!


How You Will Benefit

  • Incorporate the latest concepts in Crew Resource Management into your training
  • Develop and implement a benchmark for current local civil aviation regulation on CRM and Human Factors
  • Determine strategies for minimising operational costs attributable to Human Error
  • Understand how Threat and Error Management integrates with Crew Resource Management 
  • Develop preventative threat and error countermeasures
  • Gain a better understanding of human error, error avoidance, error trapping and mitigating the consequence of error as it relates to current civil aviation regulations
  • Recognise that the application of the TEM model can improve the Safety System
  • Provide the foundation for implementing the "Just Culture" and a strategy for the protection of safety data

Designed for

  • CRM/TEM Developers and Facilitators
  • Safety and Human Factors Managers
  • Line and Management Pilots
  • Flight Instructors
  • Flight Attendants and Trainers
  • Flight and Ground Engineers
  • Flight Dispatchers

Course Content

  • Introduction to TEM
  • Development of CRM
  • Threat, Error and Undesired State Management 
  • CRM Countermeasures Skills
  • Team Climate
  • Planning
  • Execution
  • Error Management
  • Undesired Aircraft State Management
  • Installing Systems for Safety Data Protection and the Just Culture
  • Threat and Error Management Model
  • A Systems Approach to Safety Management

Classroom Courses

April 27 - April 30, 2009
Geneva, SwitzerlandClass No : 15808
June 16 - June 19, 2009
Beijing, ChinaClass No : 15857
June 22 - June 25, 2009
SingaporeClass No : 15859
Please note that if no sessions are listed above, then this course is currently not scheduled for delivery in our IATA classrooms.

All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. If you have a group of 15 or more individuals for this course, please contact us at training.ymq@iata.org and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

  • Train your trainers in the latest concepts in CRM!
Diplomas
This course is :
Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details