Quality Management in Airline Operations
Gain the skills needed to implement a comprehensive quality system.
How You Will Benefit
- Increase your understanding of cost analysis and obtain the resources you need to develop and implement a quality system
- Gain the essential leadership skills to implement and operate a successfully tailored quality system
- Identify key points to demonstrate the value of a quality system to senior executives
Designed for
- Flight and ground operations managers
- Maintenance and safety managers
- Quality managers
- Chief pilots
- Senior training captains
Course Content
- Introduction and Quality Principles
- Strategic Orientation of the Quality Concept (incl Quality Policy and ManagementEvaluation/Review and TQM)
- Models for Quality Management
- Process Management
Regulations
- FAA Quality Systems
- Quality and Safety
- Quality System Implementation
- Project Management
- Costs and Resources
- Quality Audits
- Human Factors
- IOSA
Course availability
If a session is not listed below, this course is not scheduled for classroom
delivery at this time.
Ask about onsite delivery -
All IATA classroom courses can be customised to your
needs and delivered onsite for groups at your location.
Contact us to learn more about this
cost-effective option.
|
| March 29 - April 01, 2010 |
| Geneva, Switzerland | Class No : 18879 | |
| Non-Members (USD) | $2,100.00 | Register |
IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors (USD) | $1,785.00 | Register |
| Developing Nations* (USD) | $1,470.00 | Register |
| * Applies to : IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors headquartered in Developing Nations. |
| May 09 - May 12, 2010 |
| Cairo, Egypt | Class No : 18888 | |
| Regional Course (USD) | Please contact Egyptair | See Note below |
Note : Offered in partnership with Egyptair For Course Fee, Venue & Registration Information please contact:
Mr. Sherif Abdel Monem
Tel : +202 2265 6264 , +202 2696 3842
Fax : +202 2265 6240
Email: iata_courses@egyptair.com |
| June 22 - June 25, 2010 |
| Delhi, India | Class No : 18896 | |
| Non-Members (USD) | $2,100.00 | Register |
IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors (USD) | $1,785.00 | Register |
| Developing Nations* (USD) | $1,470.00 | Register |
| * Applies to : IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors headquartered in Developing Nations. |
| Regional Course (USD) | $1,000.00 | Register |
Note : Regional Course Fee is applicable to course participants from the following countries: India, Bangladesh, Bhutan, Maldives, Myanmar, Nepal , Pakistan and Sri Lanka only.
|
| November 23 - November 26, 2010 |
| Singapore | Class No : 18922 | |
| Non-Members (USD) | $2,100.00 | Register |
IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors (USD) | $1,785.00 | Register |
| Developing Nations* (USD) | $1,470.00 | Register |
| * Applies to : IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors headquartered in Developing Nations. |