Airline Emergency Planning and Response Management


Design and execute a comprehensive and efficient emergency plan.


How You Will Benefit

  • Gain insight into the planning, development and execution of an emergency plan, and the parties and processes involved
  • Appreciate the roles and responsibilities of the emergency planning specialist
  • Improve your understanding of ICAO, the National Transportation Safety Board and State regulations
  • Identify and outline potential issues in an emergency response situation

Designed for

  • Emergency planning managers/inspectors
  • Station managers
  • Quality managers
  • Security managers
  • Operations managers
  • Emergency and family assistance managers/coordinators

Course Content

  • Responsibilities of the Airline
  • The Emergency Response Organization
  • Emergency Centers
  • Alarm and Mobilization
  • Airline Response Plan Development
  • Accident Investigation  / Preservation of Evidence - Flight Data and Voice Recorder
  • Stations Emergency Procedures
  • Humanitarian Response
  • Cultural Differences
  • Flight and Cabin Crew Procedures
  • Public Relations Procedures
  • Technical Support
  • Passenger Information Center
  • Special Assistance Team Center
  • Passenger Property Handling
  • Security Procedures
  • Insurance, Legal, Financial Procedures
  • Response Plan Implementation

Classroom Courses

May 04 - May 08, 2009
Montreal, CanadaClass No : 15811
June 28 - July 02, 2009
Cairo, EgyptClass No : 16032
July 20 - July 24, 2009
Beijing, ChinaClass No : 15863
August 17 - August 21, 2009
Geneva, SwitzerlandClass No : 15867
October 12 - October 16, 2009
Delhi, IndiaClass No : 15880
Please note that if no sessions are listed above, then this course is currently not scheduled for delivery in our IATA classrooms.

All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. If you have a group of 15 or more individuals for this course, please contact us at training.ymq@iata.org and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details