Airline Cabin Crew Training


Prepare yourself to start your career as an airline cabin crew.



How You Will Benefit

  • Become aware of the cabin crew profession, its origins and current practice
  • Describe the aircraft types and cabin crew functions
  • Learn how to manage passenger interactions in a variety of circumstances
  • Know about different types of emergency and safety procedures

Designed for

  • Entry-level cabin crew members

This course is a must for anybody starting a career or wanting to work as cabin crew.


Course Content

  • Introduction to the Aviation Industry
  • The Cabin Crew Profession
  • Landing the Job
  • Cabin Crew Lifestyle
  • Introduction to Aircraft and Aviation Familiarisation
  • Crew Member Coordination and Communication
  • Customer Service
  • Managing Passenger Interactions
  • Safety and Emergency Procedures
  • Medical Emergencies and Medical Training
  • Introduction to Dangerous Goods and Hazardous Materials
  • Aviation Security
  • Service Procedures

Table of Contents (pdf)

 

Self-Study Course - Distance Learning

Always available
Location : All LocationsClass No : TALG-51
Diplomas
This course is :
Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details