• understand how payment card transactions work
• learn more about fraud liabilities
• learn more about spotting potential fraudulent card payments

• airline ticketing staff
• airline call centre staff
• travel agents

• introduction to payment card processes
• role of IATA in credit card processing
• securing card transactions
• fraud liability
• detecting suspect transactions
• and more…

Registration & Fees:
The course fee is
Day 1 only:    $ 250
Day 2 only:    $ 150
Day 1 and 2: $ 350

This fee includes attendance to the seminar, course materials and a certificate of attendance. Egypt Air has generously sponsored the lunch and coffee breaks during the day.

To register, please fill the attached Registration Form and fax to the IATA Training and Development Institute in Montreal at the following number: +1 (514) 874-9043 or by email at the following address: training.ymq@iata.org