Tariff and Ticketing Refresher Workshop

Get a structured grounding on general electronic ticketing procedures and discover the latest trends in fare construction. This workshop will show a variety of displays and actual screen shots from different systems so you can develop the ability to recognize ticketing entries and deal with coupon status indicators.


How You Will Benefit

  • Keep abreast of the latest news on fare calculation and tariffs issues
  • Update your knowledge of ticketing procedures in the context of the electronic environment
  • Improve your understanding of ET handling and control
  • Learn the differences/similarities between paper and electronic ticketing transactions
  • Raise your issues and concerns on various tariffs and ticketing procedures
  • Find out how e-ticketing impacts fare construction rules

Designed for

  • Individuals interested in getting general information on electronic ticketing and quick updates on tariff trends
  • Airline staff who need to know how electronic ticketing works

Course Content

  • Introduction to electronic ticketing
  • Definition of terms/ related IATA resolutions
  • Comparing paper to ET/benefits/risks
  • Difference between Interline ET and MITA agreements
  • Data and process flows
  • Types of ET messages
  • Ticket boxes versus data elements
  • Samples of e-ticket displays
  • New ticket notices
  • Difference between Warsaw and Montreal Conventions
  • Introduction to coupon status and control
  • Difference between final and interim status codes
  • Comparing displays of the validating and operating carriers
  • Codeshare scenario
  • Difference between P and X status indicators
  • Electronic Miscellaneous Document (EMD)
  • Virtual MPD (vMPD)  for BSP travel agent use
  • Interlineable versus non-interlineable taxes/fees/charges
  • Handling of unused taxes/fees/charges
  • Handling of amendment fees in an ET environment
  • Voluntary rerouting and refunds
  • MCO payment of additional collection
  • Impact of ET on PTA transactions
  • Involuntary changes to passenger tickets
  • When to use big "I" and little "i"
  • Flex Fares
  • E-tariffs
  • Currency and baggage updates
  • Industry trends

Note: Neither specific GDS entries nor any computerised hands-on exercises are included in this workshop.

 

Classroom Courses

December 15 - December 17, 2008
Beijing, ChinaClass No :
July 27 - July 29, 2009
Geneva, SwitzerlandClass No : 15775
Please note that if no sessions are listed above, then this course is currently not scheduled for delivery in our IATA classrooms.

All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. If you have a group of 15 or more individuals for this course, please contact us at training.ymq@iata.org and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

Diplomas
This course is :
Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details