Advanced Passenger Fares and Ticketing


Get ready to apply the latest changes in electronic ticketing and fare calculation!


How You Will Benefit

  • Master the various steps and checks in normal fare construction of a single pricing unit as well as for two or more consecutive or contiguous pricing units
  • Learn about the latest minimum checks
  • Quote primary or secondary fares using special mileage provisions
  • Construct normal fares using industry (IATA) and carrier add-ons
  • Calculate fares for journeys with surface sectors including circle trips with unreasonable connections and normal fare open jaw pricing units
  • Identify correct placement of fare construction and imbedded surface sectors
  • Recognise the different coupon status indicators shown in the displays of the  Validating/ Operating Carriers and Ticket Handlers
  • Understand the e-ticketing process in codeshare scenarios and airport irregular operations
  • Master the difference between direct print and print exchange transactions
  • Cope with the transition from paper MCOs/MPDs to EMDs and vMPDs
  • Recognise the sub-data elements of a structured fare calculation field
  • Identify interlineable versus non-interlineable taxes/fees/charges for netting
  • Learn when or if endorsements will still be necessary in an electronic ticketing environment 
  • Practice the  exchange/reissue process for both paper and e-tickets used in handling voluntary and involuntary re-routings

Designed for

  • Experienced ticketing and reservations agents
  • Line managers and sales supervisors
  • Rate/help desk specialists and interline billing officers
  • Fares and ticketing instructors, system developers and tariff analysts
  • Prorate agents, revenue controllers and GDS analysts

Course Content

  • Latest definitions of trip types
  • Special mileage provisions
  • Journeys with surface sectors including how to calculate  normal fare open jaw (NOJ) pricing units and circle trips with unreasonable connections
  • Limitations on indirect travel
  • Surface break TPM / and permissible surface sector checks
  • Placement of fare construction and imbedded surface sectors
  • Industry and carrier add-ons
  • Mixed class travel
  • Exceptions to different checks
  • Endorsement  and coupon control
  • Voluntary rerouting: exchange and reissues
  • Acceptance and issuance of MCOs and MPDs
  • Currency restrictions
  • Involuntary rerouting and impact of irregular airport operations on fare construction and e-ticketing
  • Refunds
  • Accompanying airline e-ticketing procedures

Classroom Courses

February 15 - February 26, 2009
Cairo, EgyptClass No : 15806
April 13 - April 24, 2009
Beijing, ChinaClass No : 16010
September 14 - September 25, 2009
Geneva, SwitzerlandClass No : 15769
Please note that if no sessions are listed above, then this course is currently not scheduled for delivery in our IATA classrooms.

All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. If you have a group of 15 or more individuals for this course, please contact us at training.ymq@iata.org and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

Prerequisite(s)
  • Participants must have previously completed a course covering the core elements of the Mileage System Principle, Standard Condition 100/101, the Higher Intermediate Point check and the Backhaul check.
Diplomas
This course is :
Customised Training
All IATA courses can be delivered to your offices and tailored to your organisation's reality and needs. More details