Our Courses

Our courses are offered in one or many of the following learning methods:

The following courses are now available on demand in FRENCH  for In-Company training:

Course Title Classroom Self-Study Authorised
 
Advanced Airline Marketing 
Advanced Airline Sales Strategies 
Advanced Airport Commercial Management / Gestión Comercial de Aeropuertos 
Advanced Airport Operations  
Advanced Cargo Skills and Procedures 
Advanced Coordinator Course for Scheduling and Airport Slot Management  New!
Advanced Instructional Techniques New!
Advanced Passenger Fares and Ticketing  
Advanced Safety Management Systems New!
Air Cargo Management 
Air Operator Certification Process 
Air Service Development for Airports 
Air Transportation and the Environment 
Air Transportation Economics New!
Air Transportation Management / Gerencia del Transporte Aéreo 
Airborne Collision Avoidance System / T-CAS Training for Air Traffic Controllers & Pilots New!
Aircraft Accident Investigation  New!
Aircraft Acquisition and Financing 
Aircraft Airworthiness & Air Carrier Certification 
Aircraft Maintenance and Engineering Management 
Airline Business Foundations 
Airline Cabin Crew Training 
Airline Call Center Training 
Airline Commercial Challenges and Regulatory Issues 
Airline Contract Law 
Airline Customer Service 
Airline Emergency Planning and Response Management 
Airline Finance and Accounting Management 
Airline Finance and Accounting Management - 2nd Edition New!
Airline Ground Operations Safety Audit 
Airline Industry Leading Practices New!
Airline Maintenance Cost Management New!
Airline Management Integration: Air Mercury™ 
Airline Marketing 
Airline Marketing (Distance Learning) 
Airline Operations Document Systems and Quality New!
Airline Passenger Services 
Airline Passenger Services Accounting and Control 
Airline Revenue Management New!
Airline Security Operations 
Airport Certification and Standards/ Certificación de Aeropuertos 
Airport Customer Service 
Airport Economic Regulation 
Airport Emergency Planning and Management 
Airport Financial Management (For Non Financial Managers) 
Airport Firefighter Officer New!
Airport Law and Legal Affairs 
Airport Marketing 
Airport Master Planning 
Airport Operations 
Airport Regulatory Reform New!
Airport Security Operations / Operaciones de Seguridad Aeroportuarias / Mesures de sécurité aux aéroports 
Airport Strategic Management  
Airport Total Quality Management 
Airport/ Aviation Media and Public Relations 
Airside Accident Investigation 
Airside Safety Awareness 
Alliances, Strategic Partnerships & Frequent Flyer Programmes 
ANS Legal and Financial Issues 
ATC Team Resource Management & Safety (TRM) 
Auditing the Technical Operations Function 
Aviation Accounting and Finance 
Aviation English Language Solution 
Aviation Fuel Management 
Aviation Internal Auditor Course New!
Aviation Law for Managers / Derecho Aeronáutico para Gerentes 
Aviation Security Trainer New!
Aviation Security Training Package (ASTP) New!
Aviation Security Training Package (ASTP) - Airline Management Course 
Aviation Security Training Package (ASTP) - Flight Deck and Cabin Crew 
Aviation Security Training Package (ASTP) - Foundation Course 
Aviation Security Training Package (ASTP) - Ground Services 
Basic Airside Safety 
Basic Instructional Skills for DGR Instructors *(for categories other than 1, 2, 3 & 6)  New!
Basic Passenger Fares and Ticketing 
Business Continuity Planning New!
Cargo Accident Investigation and Prevention New!
Cargo Customer Service New!
Cargo EDI and Automation 
Cargo Interline Accounting and Control 
Cargo Marketing 
Cargo Marketing (Distance Learning) 
Cargo Proration 
Cargo Security / Seguridad de la Carga Aérea 
Cargo Skills and Procedures 
Coaching and Mentoring New!
Collaborative Decision Making (CDM) New!
Commercial Cargo Interline Sales and Revenue New!
Cost Reduction Strategies 
Creative Project Planning and Design – Creating a Roadmap for Success(Earn 30 PDUs) New!
CRM - Threat and Error Management Refresher 
Cultural Awareness in the Aviation Industry 
Customer Service for ANS Providers New!
Dangerous Goods Regulations (DGR) - Initial 
Dangerous Goods Regulations (DGR) - Recurrent 
Dangerous Goods Regulations (DGR) Instructor Refresher New!
Developing e-Learning Solutions New!
Disaster Planning and Relief Management for Civil Aviation Authorities New!
EU Airline Law 
Executive’s Guide to Effective Strategic Planning  New!
Family Assistance Training New!
Fares Filing, Pricing and Distribution Workshop New!
Flight Operations Management 
Foundations of Airport Commercial Management New!
Fraud Prevention Management New!
Fuel Efficiency and Conservation Training 
Fundamentals of Aviation Security / Fundamentos de la Seguridad de la Aviación 
Global Navigation Satellite System (GNSS)  New!
Human Factors in Aviation New!
Human Factors in Aviation Maintenance 
Human Resources for Practitioners 
Human Resources Management / Gestion des Ressources Humaines 
IATA Catering Quality Assurance (ICQA) New!
IATA Global Distribution Systems Fares and Ticketing Course 
IATA Travel and Tourism Training - Travel Agents' Marketing Course 
IATA Travel and Tourism Training Programme - Level 3: Stepping into Management 
IATA Travel and Tourism Training Programme - Level 4: Senior Management 
IATA/FIATA Air Cargo Rating 
IATA/FIATA Cargo English Distance Learning Course 
IATA/FIATA Cargo Introductory Course 
IATA/FIATA Dangerous Goods Regulations (DGR) - Initial 
IATA/FIATA Dangerous Goods Regulations (DGR) - Recurrent 
IATA/FIATA International Cargo Agents Training Programme 
IATA/UFTAA Travel and Tourism Training Programme - Level 1: Foundation 
IATA/UFTAA Travel and Tourism Training Programme - Level 2: Consultant 
Implementing a Project Management Office New!
In-Flight Security 
Instructional Design 
Instructional Techniques/Técnicas de Instrucción / Techniques d’enseignement 
Integrated Approach to Passenger Revenue Accounting and Control 
Integrated Management Systems / Integración de Sistemas de Gestión 
International Air Law for Lawyers and Legal Professionals 
International Negotiation Skills / Techniques de négociation internationale 
Introduction to Air Transportation 
Introduction to Inflight Management 
Introduction to the Airline Industry 
ISAGO Auditor Course New!
ISAGO Training for Ground Service Providers New!
Jet Fuel Price Risk Management 
Leadership Development and Succession Planning New!
Leading Change / Susciter le changement New!
Live Animals Regulations 
Live Animals Regulations(Distance Learning) New!
Management of Aeronautical Information Services (AIS) 
Management of Air Navigation Systems 
Management of Airside Safety 
Management of Aviation Facilitation / Gerencia de la Facilitación en Aviación 
Management of Aviation Quality and Service / Gestión de la Calidad y Servicio al Cliente en la Aviación 
Management of Aviation Security 
Management of Civil Aviation Regulatory Reforms compliant with ICAO SARPs New!
Management of Global Navigation Satellite System (GNSS) New!
Management of Training 
Managing Aviation Policy and Regulation 
Managing Aviation Security Risk / Manejo de Riesgos en la Seguridad de la Aviación New!
Managing Distribution Channels and Costs 
Managing People Performance New!
Managing Stakeholder Consultations New!
Managing the Creation of Autonomous Civil Aviation Authorities New!
Managing the Process of Accident Prevention and Investigation 
Managing the Safety Oversight Function 
Maximising the Benefits of Your Frequent-Flyer Programme 
Medical Issues in Aviation New!
Modern Managerial Strategies for Aviation Organisations 
Network, Fleet and Schedule Planning 
Optimising Air Transportation Management New!
Passenger Interline Accounting and Control 
Passenger Proration 
Passenger Proration with Fundamentals of Tariff Construction - Advanced 
Passenger Revenue Control - Initial 
Passenger Tariff Workshop 
Payment Card Acceptance and Fraud Prevention – Management New!
Payment Card Acceptance and Fraud Prevention – Management New!
Phraseology and Safety Training for Air Traffic Controllers and Pilots New!
Planning and Strategic Direction in Civil Aviation / Planificación y dirección estratégica en aviación civil 
Procurement and Contracts Management(Earn 30 PDU's) New!
Production Planning and Control 
Professional Selling Skills 
Professional Skills for DGR Instructors/ Técnicas Avanzadas para Instructores de Mercancías Peligrosas (category 1, 2, 3 & 6)  
Project Management Essentials (Earn 30 PDUs) 
Project Management Professional (PMP) Preparation New!
Project Monitoring and Control - Tools that Work(Earn 30 PDUs) New!
Quality Management in Airline Operations 
Quality Management Systems for ANS 
Reduced Vertical Separation Minimum (RVSM) 
Refresher Training for Air Traffic Controllers 
Regulations on the Transport of Radioactive Material (Class 7) 
Revenue Management 
Revenue Management and Revenue Protection for Civil Aviation Authorities New!
Revenue Management for Practitioners 
Safety and Quality Management Processes  New!
Safety Management Systems for Airlines 
Safety Management Systems for Airports  
Safety Management Systems for Cargo New!
Safety Management Systems for Civil Aviation / Sistemas de Gestión de la Seguridad Operacional 
Sales Accounting and Control 
Satellite Navigation 
Scheduling and Airport Slot Coordination - Advanced Level 
Scheduling and Airport Slot Coordination - Introductory Level 
Security and Anti-Smuggling Measures / Seguridad de la Aviación y Narcotrafico New!
Security Coordinator Training (Ground Security) New!
Security Crisis Management New!
Security Management Systems (SEMS) New!
Security Quality Control / Control de la Calidad de la Seguridad / Contrôle de qualité de la sécurité New!
Senior Civil Aviation Management / Alta Gerencia de la Aviación Civil 
Senior Management of Civil Aviation Security 
Shipping Guidelines for Infectious Substances (Class 6.2) 
Shipping Perishable Cargo 
Shipping Perishable Cargo (Distance Learning) New!
Station / Ground Handling Management 
Station Management 
Strategic Management 
Strategic Management for Civil Aviation Authorities New!
Strategic Management of Aviation Security New!
Strategic Planning for Airline Industry Leaders New!
Strengthening Maintenance Operations Control 
Tariff and Ticketing Refresher Workshop New!
Terminal Design and Capacity Management Course  New!
Train the Trainer CRM - Threat and Error Management 
Training for Industry Suppliers 
Training Needs Assessment 
ULD Handling New!
Understanding Air Traffic Control (ATC) New!
Unusual / Emergency Situations Training for Pilots and Air Traffic Controllers New!
IATA Diploma Programme
Take a look at our list of diplomas to help you select your courses so that you can obtain a Diploma at the end of your studies.