Passenger & Airport Services

Activities include a variety of pertinent topics such as: passenger and baggage handling; reservations; electronic ticketing and electronic commerce such as ET, XML, ERSPs.  Other topics include: Radio Frequency Identification (RFID) baggage tags; Common-Use Self-Service (CUSS) kiosks; scheduling, involving information exchange on airlines schedules and request/allocation of slots at congested airports; DCS/aircraft movement messages and the benchmarking of service delivery standards.

Other activities

  • Ground Support Equipment / Aircraft Handling
  • Ramp Handling / Airside Safety / Handling Audits
  • Ground Handling Agreements
  • Airport Handling Consultancy Projects

Committees and work groups

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